ISO-TQM-EFQM comparison - 3424 Words

QUALITY CONTROL CLASS PROJECT ISO-TQM-EFQM A Comparison TABLE of CONTENTS ABSTRACT 1.INTRODUCTION 2. BACKGRAUND INFORMATION 2.1 INTERNATIONAL STANDARDS FOR ORGANIZATIONS (ISO) 2.2 TOTAL QUALITY MANAGEMENT 2.3 EUROPEAN FOUNDATION FOR QUALITY MANAGEMENT (EFQM) 3. A COMPARISON 3.1 ISO AND TQM 3.2 ISO AND EFQM 3.3 TQM AND EFQM 4. CONCLUSION 5. REFERENCES ABSTRACT This paper reports on research which explores the links and differences between quality assurance, or certification of the quality system according to the ISO 9000 series, the broader approach of Total Quality†¦show more content†¦ISO-9000 currently has three quality standards: the ISO-9000:2000, the ISO-9001:2000, and the ISO-9004:2000. The ISO-9001:2000 has specific requirements for compliance while the ISO-9000:2000 and the ISO-9004:2000 just present information or guidelines. ISO-9000:2000 Quality Management Systems-Fundamentals and Vocabulary aims at establishing a starting a point for understanding the standards and defining the fundamental terms and definitions used in the ISO-9000 family to avoid confusion in their use. ISO-9001:2000 Quality Management Systems-Requirements’ purposes are providing the requirements that must be met in order to achieve certification and defining the requirements for satisfying the need of customers. And finally, the aim of ISO-90 04:2000 Quality Management Systems-Guidelines for performance improvements is benefiting all parties through sustained customer satisfaction. 2.2 TOTAL QUALITY MANAGEMENT Total Quality Management is an approach to the art of management that originated in Japanese industry in the 1950 s and has become steadily more popular in the West since the early 1980 s.TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements and it is wider than just assuring product or service quality. TQM places strong focus on process measurement and controls as meansShow MoreRelatedYell Case Study2457 Words   |  10 Pagesare the requirement from their buyers and sellers. With this assignment, firstly I would like to give a brief explanation about the definition and purposes of TQM. 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Philips was able to successfully define the intersection of quality management with their TQM and Six Sigma initiatives while pursuing management of quality through their BEST framework (Adebanjo,Read MoreTotal Quality Management (Tqm) in Hospitality Industry: a Study of the Application of Tqm in  a Hotels  Engineering Department and Its  Effects on  Hotel Performance18578 Words   |  75 PagesTotal Quality Management (TQM) in Hospitality Industry: A study of the application of TQM in  a hotels  engineering department and its  effects on  hotel performance By Mark Chan A DISSERTATION Submitted to The University of Liverpool in partial fulfillment of the requirements for the degree of MASTER OF Project Management 2011 A Dissertation entitled Total Quality Management (TQM) in Hospitality Industry: A study of the application of TQM in  a hotels  engineeringRead MoreTQM critical success factors in hospitality Industry and their impact on Customer Loyalty, a theoretical Model9680 Words   |  39 PagesResearch Volume 4, Issue 1, January 2013 ISSN 2229-5518 1 TQM critical success factors in hospitality Industry and their impact on Customer Loyalty, a theoretical Model Walid Youssef Montasser - Prof Dr. Abd Alhakim Al Manhawy Abstract- Total Quality Management (TQM) is a management philosophy that seeks to integrate all organizational functions to focus on meeting customer needs and organizational quality objectives, TQM is one of the most applied and well accepted approach between the Read MoreHsg 6529900 Words   |  120 Pagesprovisions. There is a strong commitment to continuous improvement involving the constant development of policies, systems and techniques of risk control. Performance is assessed by: n internal reference to key performance indicators; and n external comparison with the performance of business competitors and best practice, irrespective of employment sector. Performance is also often recorded in annual reports. Successful health and safety management Page 8 of 98 Health and Safety Executive Read MoreContemporary Issues in Management Accounting211377 Words   |  846 Pagesthe Warwick Business School, University of Warwick. He received his Ph.D. from the London School of Economics in 1996. His research is broadly concerned with accounting, control, and organizational process. He has also written on international comparisons and field research in accounting and is currently exploring the application of practice theory to management accounting research. Jane Baxter, Ph.D. FCPA, is Associate Professor in the Discipline of Accounting within the University of Sydney, Australia

Mitsubishi Marketing Free Essays

The article entitled ‘Mitsubishi cuts prices’ was written by Peter Roberts, and was found in The Australian Financial Review website, dated April 28, 2006 (which can be accessed at www.afr.com). We will write a custom essay sample on Mitsubishi Marketing or any similar topic only for you Order Now The marketing concept used in the article is that of the pricing-cutting employed by Mitsubishi in its attempt to increase sales for their new products launch. PRICE-CUTTING Price-cutting is rampant in the car manufacturing industry where the only established price in the channel is the one at which the manufacturer sells. Specifically, Yadin stated that price-cutting ‘is a marketing technique involving temporary reductions in the price of a product or service, aimed at increasing market share’ (2000:300) The concept of price-cutting as a strategy means to lower prices as compared to the original price set mainly in order to increase sales (Wilmshurst and Mackay 2002:279). Alternatively, price-cutting may be used as a deliberate pull strategy in order to achieve lower costs by expanding sales. A company’s attitude to price-cutting, according to Baker (2000:63), should be influenced by its relative position in a particular market. In Roberts’ article, this marketing concept is depicted when the Australian car maker made massive price cuts across its range, as a direct response to its blunder in the company’s launch pricing strategy, particularly in the locally made 380 model. The introductory paragraph immediately pointed this out, and in the later part of the article showed how the firm was able to do this, which is by shaving dealer margins and negotiating better supply prices from Mitsubishi in Japan. In relation to the article and the way the price-cutting concept has been discussed in the lectures and in the text book, the two are comparatively alike because of the latter’s discussion of using the price-cutting strategy in already established companies, which is reflective of Mitsubishi’s position in the automobile manufacturing industry. In the same way, Mitsubishi used the price cutting concept in order to respond to excess capacity, falling market share, and dominate market through lower costs, just what the discussions in the initiating price changes similarly pointed out. The lecture notes also implied that customers are responsive to price cutting as long as the perception of brand and product value remains unchanged, which is what the article points out as the expectations of Mitsubishi regarding its increase in sales. In the automobile industry where the market dictates the selling price, this price cut is imperative of Mitsubishi. WORKS CITED Baker, M 2000, Marketing Theory: A Student Text, Thomson Learning, London. Wilmshurst, J Mackay, A 2002, The Fundamentals and Practice of Marketing, Butterworth-Heinemann, Jordan Hill, Oxford. Yadin, D. (2002). The International Dictionary of Marketing, Kogan Page Limited, London. Â   How to cite Mitsubishi Marketing, Essay examples

Marketing Management Top Growing Industries

Question: Describe about the Marketing Management for Top Growing Industries. Answer: Introduction La Trobe University has recently launched an online program for Master of Management with a core objective of equipping the students with the tools and skills necessary to develop ideas, to lead and manage business activities across government, corporate, NGOs and small and medium scale companies. The university is a multi-campus university based whose main campus located at Bundoora, Victoria, Australia. It offers world class study and teaching experience and academic research. Many of its courses are placements and projects centered, which are certified by professional association across Australia as well as internationally. (latrobe.edu.au 2016). At present, there are 37 government universities, 3 private universities, 2 foreign universities and 129 non-university higher education providers. As of 2014, the student population stands at 1 million which has almost doubled since last two decades. Out of the 1 million, 350,000 are international students. Australian government is the major funding source for the higher education in the country. As of 2014, total fund infusion by the government into the education sector was $15.4 billion. It offers Higher Education Loan Program (HELP) for domestic students (education.gov.au 2016). Analysts predicts that higher education sector will be among the top five growing industries in the year 2015-16, which will boost the earnings by 3.6% due to the increase in enrolments by foreign students due to depreciation in the Australian dollar (Theaustralian.com.au 2016). Situation Analysis Resources Financial Resources: Currently, La Trobe University has a net assets standing at $ 1.153 billion net assets collected from students in the form of enrolment and tuition fees, operating revenue of $ 672,861 and income from research was $55,381. Thus, it is evident from the fact that the organization has very strong financial background so it can utilize the fund for further growth and expansion (latrobe.edu.au 2016). Physical Assets: La Trobe has 8 campuses spread across in the states of Victoria and New South Wales with state of the art infrastructure and technology needed in current generation to have a competitive advantage over its competitors. It has consistently invested on developing its infrastructure which includes five storey building at Melbourne campus at a cost of $45 million which variety of services to its international students. Furthermore, it invested $288 for its Centre for AgriBioscience (latrobe.edu.au 2016). Human Resources: The organization has a large workforce of highly talented and qualified professionals who are consistently engaged in imparting quality services in the field of teaching and research (latrobe.edu.au 2016). Intangible Resources: La Trobe University has consistently invested in its intangible resources such as online support to students, intranet to find news and information, staff directory etc (Hollensen 2015). Motto Qui cherche trouve (French) which means Whoever seeks shall find. Current Vision La Trobe University aspires to where inclusiveness and universally recognized brilliance meet. Articulation of the culture to create difference by being connected, accountable, innovative, and by being clear of that they care about what they do and why they do it. Strategic Objectives Excellence Key World Issues: By 2017, the university intends to be known for its excellence, innovation and creativity in context to the issues prevalent in the current generation. Creating Outstanding Students: Being a centre point of vital social, environmental, economic, technological, scientific and political developments, it aims to improve its brand attractiveness to attract students from all quarters irrespective of caste, creed, sex or culture and equip them with global quality of education. Outstanding Staff: It aims to make its workforce highly motivated, ground- breaking, creative and willing to act and be held responsible for results. They will be the one will pursue new ideas and nurture young minds. They would be acknowledged for their performance and anticipate high performance from people around them. Rankings: It aims to regain its position as one of the top universities in Australia and among the top 500 universities globally (latrobe.edu.au 2016). Strategies Research Focus Areas: The university aims to be among the best globally in various research areas that focuses on major environmental and social issues. Curriculum Development: It aims to develop a new curriculum and students experience to attract creative, diverse and independent thinkers who desires to bring about a difference to the world. Growth and Diversity: It aims to increase its student populace from 26,000 to 33,000 students by reinforcing the course portfolio, enhance flexible learning and increase the number of international students. It further emphasizes on continued support towards students from economically weak background. Strong Partnership: It aims to strengthen its partnership with various NGOs, industry, government, research institutes and philanthropists across the global to bring a turnaround in offering education and research. Strength: It aims to grow stronger by developing its capability to attract and retain the best faculty; subsidize on the available infrastructure of global standards; making effective and efficient use of resources; and enhancing their commitments towards operating in ethical and sustainable way (latrobe.edu.au 2016). Customer Analysis Segmentation The university has segmented its customers i.e. the students on the basis of: Geography: It aims to target students from that particular locality as by encouraging them to take advantage of studying and working without going out of their locality. It further encourages students from different parts of Australia as well as international students to study online by offering courses where university degree can be earned fully online with real world experience. It aims to target students from each and every quarter irrespective of cities, states or country (Wedel and Kamakura 2012). Demography: For the degree of Master of Management online program, the university aims to target students who have successfully completed their Australian bachelors degree or any international equivalent. It further narrows its target customers on international students by setting a requirement of IELTS score of 6.5. Psychographics: In the current era, majority of youth have become tech-savvy who spend most of their time over the internet to find information related to politics, industries, government, education, employment and various other things. There it would be an additional advantage for La Trobe University to give the students the courses designed with primary objective of giving global quality education with convenience of studying in a virtual classroom with a real world experience. Culture: La Trobe University is one of the university which has students coming from various parts of the world, with different cultural backgrounds. Economic: La Trobe University aims to encourage students from economically weak backgrounds to take the advantage of their online courses and become a part of the change with their global quality of education. Targeting There are many universities in Australia which offers Master in Management degree, but most of the universities emphasize on more of a classroom experience and little bit of online interaction for the students but La Trobe University is mainly focusing on completely virtual classroom to offer the students with the flexibility of learning by staying at home. The university is mainly focusing on the students who have completed their under graduate degrees and working graduates who wishes to continue their education further but do not get time to attend classes due to their busy office schedules. (Fisk Grove and John 2013). Positioning The university has positioned its online management course as a product or service that is reliable as it is associated with a brand name of La Trobe University which is one of the renowned universities based in Australia. It has emphasized on encouraging the students to choose online as it is more convenient and accessible at very affordable cost with high quality (Gbadamosi Bathgate and Nwankwo 2013). Market Analysis Porter Five Forces New Entrants: Changes in the government policies and less barriers to entry into the segment might affect its performance. With fast growth in the technology, the internet has become a battle ground for each and every organization irrespective of any field or industry. La Trobe University cannot completely neglect the fact that there would not be any new entrant in the online courses segment or the existing competitors would not enter the realm of online courses (Wilson et al 2012). Threats of Substitutes: La Trobe University would be consistently facing the threat of substitutes from its competitors as customers have the tendency to substitute products or services based on price performance. To stay ahead in the competition, La Trobe University needs to consistently maintain its service quality (Kotler et al 2015) Bargain Power of Buyers: Todays customers have become very price sensitive due to availability of more alternatives.. Here, the customers i.e. the students have higher bargaining power due to availability of more alternatives being offered by the industry rivals. If La Trobe University could not offer its online course at a competitive or lower price than its competitor, then it might not be able to attract its customers (Lovelock and Patterson 2015). Bargaining Power of Suppliers: In this case, the suppliers i.e. the service providers who are offering them the infrastructure for offering online course has greater bargaining power due to availability of very few companies who provides service of high quality and standards (Wirtz and Lovelock 2016). Industry Rivalry: The education sector in Australia is very vast and growing at very fast pace. This sector has been witnessing very fast transformation supported by technological advancements. Therefore, in order to gain competitive advantage over its competitors, the university needs to emphasize on sustainable growth through continuous innovation, increase its spending in advertising about its online course, and maintain a high degree of transparency in its services (Bienstock Mentzer and Kahn 2015) SWOT Analysis Strengths It is one of the top ranked universities in Australia and globally. It has world class infrastructure and multiple campuses across 8 locations in Australia. Strong workforce comprising of highly qualified teachers and research team. High net assets give them an additional advantage of further expansion. Consistency in the field of research and development through continuous innovation. Weaknesses Since the course is completely online, there is limited amount of reliability over it. Though there have been a growth in technology in the recent times, people are not yet ready to replace the conventional mode of classroom study with the newer mode of online study. Students get attracted to better ranked universities. Opportunities Analysts predicts that the Australian education sector would be one of the top 5 performing sector in the coming years, which gives La Trobe the opportunity to take advantage of the situation. Since it is an online course, geographical location is a matter of concern. Thus it has the opportunity to expand globally. There are not many universities in Australia that offers online courses, so it gives a competitive advantage over the competitors. Growing demand of quality education in Australia. Threats The government policies have been eased to encourage competition. The Australian education sector has been witnessing a boom, which has opened roads to new entrants thereby creating tougher competitive environment. Better ranked Australian universities and foreign universities coming up with more attractive and employment oriented courses. Source: latrobe.edu.au. (2016) Market Strategies The aim of establishing marketing strategy is to achieve appropriate revenue for further growth. To achieve the desired revenue scale, an organization generally sets series of actions that cumulatively helps the organization to increase its market share, earn maximum profit and enhance its core competencies. One of the fundamental strategies of marketing is to target or concentrate on a proper audience to whom the product will seem desirable enough (Armstrong et al 2014). Target Markets Focusing on single segment, the institution does not need differentiated or undifferentiated marketing. Hence, La Trobe University requires the concentrated marketing mix strategy as the university has developed the course study for a very well defined and particular target segment of consumers. However, the institution offers different electives for the students, in that case La Trobe can customize upon the enrollment fees (Claycomb and Martin 2013). Marketing Mix Product The University is introducing the course in the market; hence as per product life cycle the product or the course stays in the introduction period and will find sales growth in a slow phase. The course offers three specializations with different electives, thus it is understandable that the University has considered different requirements of undergraduate students regarding management course. Moreover, cost of the study package is different for international and domestic students Price The University has set different cost for international and domestic students considering the fact that both domestic and international pupil desire to apply for the course. Additionally, the institution focused on competitive advantage as most of the Universities in Australia provides high cost online management course. Promotion La Trobe is providing online management course for the post graduation level and has chosen online social Medias such as Facebook, twitter and google plus for promoting the course. Promotion through online social media is required when a University desires to attract international audience. Place The management course which La Trobe is providing is applicable online as the University seeks international students too. La Trobe provides the application forms on their individual website page and there are no alternative options available for the domestic students. Along with giving facilities for online application, for the domestic students the University could have given options for offline application. It would also help students to get further information about the course in details (Mudie and Pirrie 2012). Competitors Analysis Charles Sturt University Charles Sturt University also offers Master of Management course for graduate diploma in management and graduate certificate in management in distance education mode for the full time duration of 1 and 2 years. Pros: Distance Education course at an affordable cost of $3000 as a tuition fee for 8 point subjects. Cons: The course has a limitation as it is available is only for the residents for Australia and New Zealand and permanent resident (csu.edu.au 2016) Australia Institute of Business The institute is offering course ideal for working managers for duration of 18 months which can be extended up to 3 years. Pros: - Offering flexibility to student to complete their course within a duration of 18 months to 3 years. Offers the course to students residing outside Australia. Cons: It requires the student to come to Australia to attend the necessary workshops in Adelaide (aib.edu.au 2016). University of Southern Queensland The university was offering Master of Management course in the past, but as of now it has been discontinued and been replaced by some other program (Usq.edu.au 2016). Recommendations On the basis of assessment and analysis of the above facts and figures the following are the important recommendations for La Trobe University to take advantage of this boom in the education sector by utilizing its resources to its optimum level. Emphasis on the growth and development of its workforce is a mandate and investing more into research and innovation which will be the driving force of the future. It should market the product to its full potential with greater emphasis on advertising to maintain a product recall. It should further invest more to strengthen the infrastructure to support its online portal. The university has more the $1 billion of net assets that can be used to explore the unexplored territories, not only in Australia, but outside the country as well. It can set up its teaching centers in some developing countries to promote its online degree courses as well as the brand of La Trobe University. Conclusion From the report that is based on the marketing of a new launched product of La Trobe Universitys course on Master of Management. It can be concluded that what are the factors that are very critical yet crucial which should be considered by a marketing manager before launching a product. A marketing manager should make a situational analysis to analyze the internal factors that are very important to focus on before launching a product. Financial resources, human resources, physical assets are very important factors to be considered while doing a situational analysis. Apart from the above factors, the marketing manager should keep in mind the core competencies of the organization, its vision, mission, strategies. After a situation analysis is done, the manager should do a customer analysis on the basis on segmentation, targeting and positioning. A market analysis is required to be followed after customer analysis is done using SWOT analysis and Porters five forces model. Following market analysis, market strategies to be developed by assessing the target market and focusing on the four Ps of marketing followed by competitors analysis. References aib.edu.au. (2016).Master of Management | Australian Institute of Business | aib.edu.au. [online] Available at: https://www.aib.edu.au/study-in-australia/master-of-management/ [Accessed 10 Sep. 2016]. Armstrong, G., Adam, S., Denize, S. and Kotler, P., 2014.Principles of marketing. Pearson Australia. Bienstock, C.C., Mentzer, J.T. and Kahn, K.B., 2015. How are Service Firms Measuring and Managing Service Quality/Customer Satisfaction?. InProceedings of the 1996 Academy of Marketing Science (AMS) Annual Conference(pp. 161-161). Springer International Publishing. Claycomb, C. and Martin, C.L., 2013. Building customer relationships: an inventory of service providers objectives and practices.Journal of Services Marketing. csu.edu.au. (2016).courses/management. [online] Available at: https://csu.edu.au [Accessed 10 Sep. 2016]. Fisk, R.P., Grove, S.J. and John, J., 2013.Services marketing interactive approach. Cengage Learning. Gbadamosi, A., Bathgate, I. and Nwankwo, S. eds., 2013.Principles of Marketing: A Value-Based Approach. Palgrave Macmillan. Hollensen, S., 2015.Marketing management: A relationship approach. Pearson Education. Innovation Ability Promotion and Comparative Study on Regional Differences.Science and Technology Management Research,18, p.003. Kotler, P., Burton, S., Deans, K., Brown, L. and Armstrong, G., 2015.Marketing. Pearson Higher Education AU. latrobe.edu.au. (2016).about/at-a-glance/facts-figures. [online] Available at: https://www.latrobe.edu.au/about/at-a-glance/facts-figures [Accessed 9 Sep. 2016]. Lovelock, C. and Patterson, P., 2015.Services marketing. Pearson Australia. Mudie, P. and Pirrie, A., 2012.Services marketing management. Routledge. Solomon, M.R., 2014.Consumer behavior: Buying, having, and being. Engelwood Cliffs, NJ: prentice Hall. Terpstra, V., Foley, J. and Sarathy, R., 2012.International marketing. Naper Press. Theaustralian.com.au. (2016).Sector tipped for top five growth industries. [online] Available at: https://www.theaustralian.com.au/higher-education/higher-education-to-make-top-five-growth-industries-ibisworld/news-story/651034ce22b47879bd58757dab51855e [Accessed 9 Sep. 2016]. Wedel, M. and Kamakura, W.A., 2012.Market segmentation: Conceptual and methodological foundations(Vol. 8). Springer Science Business Media. Wilson, A., Zeithaml, V.A., Bitner, M.J. and Gremler, D.D., 2012.Services marketing: Integrating customer focus across the firm. McGraw Hill. Wirtz, J. and Lovelock, C., 2016. Services marketing: people, technology, strategy. Usq.edu.au. (2016).Master of Project Management - University of Southern Queensland. [online] Available at: https://www.usq.edu.au/study/degrees/master-of-project-management [Accessed 10 Sep. 2016].

Oliver Twist Essays - English-language Films,

Oliver Twist Charles Dickens, probably one of the most popular writer and humorist of his century was born at Landport in Portsea, on February seventh, 1812. His father, John Dickens was a clerk in a navy-pay office, and mother Elizabeth Borrow, along with his eight other siblings, which the other two died in infancy, lived in Portsea, and were fairly poor. Because of the arising poverty in his life time, Charles Dickens was forced to work as a child laborer when he was just twelve year of age. Although Charles Dickens faced many challenges in his young life, his love for writing dominated all of the challenges he faced in life. Perhaps, his book, Oliver Twist, was about, well, mainly about his life as a child. Although Dickens wrote Oliver Twist while he was finishing The Pickwick Papers and editing Bentley's Miscellany, he managed to make the novel remarkable for it's clarity of purpose and it's sustained intensity(The Cambridge guide to Literature in English; Ian Ousby). The story that lies behind the infamous story of a little orphan boy named Oliver is very different from his other previous novels. Other critics say that Oliver Twist is barely a novel, but more as a satire or sarcasm about the victorian era. First of all, the story begins with a young woman who gave birth to a boy whom they named Oliver. The young woman did not even have any time to hold her new born, but just in time to kiss him, then shortly died after that, the boy on the other hand survived, not knowing what kind of twist and turn his life would take as he grows and faces the real world. As the boy grew in a very vain and cruel environment, his turns in life was not going too good either. Having the parish not enough facilities for his care, Oliver was forced to move and work as a child laborer and in the care of a very greedy woman named Mrs. Mann. Child labor was very common back then, and there was an actual law that was set to eliminate poverty by starving the poor, that was called the Poor Law of 1834.(The Life of Charles Dickens;John Forester) Dickens used this law in his story to satarize the living in London, in the 19th century, and probably because he experienced child labor when he was growing up, and therefore tried to emphazise the way he lived back then. As soon as Oliver turned nine years old, Mr. Bumble, the beadle of the parish which where Oliver was born, took Oliver with him to work as an oakum picker. But because of the increasing of poverty, Oliver and the other workers were only fed little pieces of food. In the midst of starvation, one of Oliver's friend pursued Oliver to ask for some more food, and by that, Oliver was taken to a dark room for a week for his "disrespectfulness." Perhaps, Dickens was trying to tell the readers how the life of a poor boy be so unimportant to those who dominates him, and thus the other children living in povety also. This challenge of Oliver's life is just preparing him for the other eventful changes in his immediate future. Soon after, a reward was posted on a board for anyone who would like to take an orphan boy to their care, and will be offered five-pounds. Mr. Gamfield was willing to accept the boy for a bribe of five-pounds, but because of his bad publicity, meaning he had already lost the lives of several of his apprentices, he was told to be paid three- pounds and ten-shillings, instead of the five-pounds that was promised. Mr. Gamfield agreed to the proposition, and so did the board. Later, brought before a local judge for approval that Oliver was to be cared by Mr. Gamfield, the near sighted judge, searching for his ink bottel, caused him to look at the frightened face of Oliver, and then quickly realized that he would do something wrong if he let Oliver go with Mr. Gamfield, dropped and refused to sign the papers of approval, and told Oliver to return to the workhouse where the offering of five-pounds to anyone that

Computers essays

Computers essays Pletz, John, Personal computer sales crash, The Bakersfield Californian, October 22, 2001, Techno Files. The article expresses the computer industrys recent downturn even though computers performances are better than ever and how nervous consumers are shying away. Providing increasingly better products at ever-lower prices, PC makers are the victims of their own success. The PC industry has never needed new sales more than it does today. The industry is headed for its first yearly decline since 1986. Prices are continuing to fall even as features improve. Overall consumer sales are expected to be down 10 percent this year. With 63 percent of U.S. homes having a PC, many observers conclude that anyone who really wants a computer already has one. Which means the industrys growth is now more about replacement buying than new sales. Consumers are too nervous about a recession and ongoing military action to worry about buying a new computer, which is a nightmare scenario for Microsoft and the rest of the PC industry. In the past, the industry has pushed new features and capabilities. But today massive advances in power and capabilities are lost on the average consumer. The article was very interesting and truthful. I was very shocked to hear that the computer industry is on a decline since it is usually successful. It will be interesting to see what techniques the computer industry will use to bounce back. ...

Ataxia Telangiectasia Mutated in Glucose Transport

Ataxia Telangiectasia Mutated in Glucose Transport A role for ataxia telangiectasia mutated in insulin-independent stimulation of glucose transport Abstract Literature reports suggest that ataxia telangiectasia mutated (ATM) can activate the AMP-activated protein kinase (AMPK), a protein that can stimulate glucose transport in skeletal muscle. We hypothesized that 5-aminoimidazole-4-carboxamide ribonucleotide (AICAR), an AMPK activator, would increase glucose transport in mouse extensor digitorum longus (EDL) muscles in an ATM-dependent manner. AICAR-stimulated glucose transport was prevented by the ATM inhibitor KU-55933 and in ATM-deficient (ATM-/-) muscle despite normal stimulation of AMPK phosphorylation. S231 of TBC1D1 matches the sequence motif of ATM substrates, and phosphorylation of this site is known to inhibit TBC1D1 and lead to increased glucose transport. Accordingly, we assessed TBC1D1 phosphorylation and found that AICAR-stimulated phosphorylation of TBC1D1 at S231did not occurin ATM-/- muscle. However, activation of ATM without activation of AMPK was insufficient to increase TBC1D1 phosphorylation.The data suggest that ATM plays a role in AICAR stimulated glucose transport downstream of AMPK. Keywords: AMP-activated protein kinase; ataxia telangiectasia mutated; TBC1D1; AICAR; glucose transport; skeletal muscle Introduction The serine-threonine kinase ataxia telangiectasia mutated (ATM) appears to play a role in glucose homeostasis. For example, recent genome-wide association studies have found that genetic variations near the ATM gene are related to glycemic responses to metformin [1, 2], a commonly-prescribed drug for blood glucose control. While the mechanism for metformin’s effect on blood glucose levels is under debate [3-6], it is known that metformin acutely stimulates glucose transport into skeletal muscle concomitant with activation of the AMP-activated protein kinase (AMPK) [7]. Activation of AMPK is sufficient to stimulate insulin-independent glucose transport into skeletal muscle [8, 9]. Intriguingly, ATM dependence has been reported for activation of AMPK in response to DNA damage or insulin-like growth factor 1 in HeLa cells and fibroblasts, exposure of lung cancer cells to ionizing radiation,exposure of lymphoblaststo H 2 O 2 , or treatment of HeLa cells and mouse embryonic fibroblasts with the adenosine analog AICAR [10-14]. Despite these suggestive data on the role of ATM upstream of AMPK, the potential role of ATM in AMPK-dependent stimulation of glucose transport has not previously been investigated in skeletal muscle, the predominant whole-body storage depot for glucose. Accordingly, the purpose of this study was to test the hypothesis that glucose uptake stimulated by the AMPK activator AICAR would be dependent on ATM in skeletal muscle. Methods Materials Antibodies against TBC1D1, AMPK, phosphorylated AMPKÃŽ ± T172 (P-AMPK), and phosphorylated ATM S1981 (P-ATM) were purchased from Cell Signaling Technology (Beverly, MA, USA). Antibodies aga inst phosphorylated TBC1D1 (P-TBC1D1) S237 (S231 in mouse) were purchased from EMD Millipore Corporation (Billerica, MA, USA). Antibodies against tubulin and ATM were obtained from Sigma-Aldrich Corporation (St. Louis, MO, USA). Horseradish peroxidase-conjugated secondary antibodies were obtained from Pierce Biotechnology (Rockford, IL, USA). The ATM inhibitor KU-55933 was a generous gift from Dr. Graeme Smith (KuDOSPhramaceuticals, Cambridge, UK). The AMPK inhibitor Compound C was provided by Merck & Co., Inc. (Rahway, NJ, USA). Doxorubicin was purchased from Sigma-Aldrich Corporation. Radiolabeled 2-deoxyglucose and mannitol were purchased from American Radiolabeled Chemicals, Inc. (St. Louis, MO, USA).

Does Health Policy assist in combating some of the health problems in Essay

Does Health Policy assist in combating some of the health problems in United KINGDOM(DEMENTIA POLICY IN UK) - Essay Example Looking at these alarming statistics, it can be noted that incidences of dementia will only continue to grow. Attention needs to be paid to the ways in which comprehensible plans can be laid out for service development for this illness. In this paper the author attempts to understand dementia and how it affects the UK population. Using statistics from various governmental sources, independent researches and non-governmental sources it charts out the path, people suffering from dementia have had to face. Closely examining the UK government’s latest health plan, â€Å"Living well with Dementia†; the author critically analyzes whether the policy is people friendly and is addressing the right concerns. In conclusion, the author endeavors to point out gaps that have been left out in the policy making process which needs to be filled, for people with dementia to have a better life. Dementia is most commonly found among the elderly population, it is said that, in UK, 1 in 5 people over 80 have some form of dementia while in those over the age of 65, only 1 in 20 seem to be affected (Knapp and Prince, 2007). However, this is not to say that it cannot occur in young people, a growing number of younger populations are showing early signs of dementia within UK. While no, one, clear factor has been identified as a cause of dementia, it is said that genetic background, lifestyle, age and medical history could lead to the initiation of dementia. The way each individual experiences dementia depends a lot on their physical upkeep, emotional quotient and family support. However, being a progressive illness, its symptoms eventually become more rigorous as time passes. Caring for dementia patients, in the context of their deteriorating mental health is a tedious task. In UK, Knapp and Prince (2007) estimate that among persons aged 65 and above, 36.5% live under institutionalized care, while 63.5% people continue to live in their

Soy Food and Semen Quality Essay Example | Topics and Well Written Essays - 1000 words

Soy Food and Semen Quality - Essay Example This paper also provides brief summaries of the articles for easy analysis and understanding of the subject matter. The article reports the inverse relationship between the consumption of soy products and isoflavone compounds with respect to sperm count. It states the findings of the original research that men who consumes soy food at an average of one-half serving per day will likely to have lower concentrations of sperm cells. It also highlights that the effects of soy products on sperm productions are heightened on people who are obese or overweight. The article reports on the results of the experiments on animals and points out that there is insufficient evidence that will prove the effects on human reproduction at this point. It also mentions the 15 soy-based foods that were used by Dr Jorge Chavarro and his colleagues on their research: "tofu, tempeh, soy sausages, bacon, burgers and mince, soy milk, cheese, yoghurt and ice cream, and soy products such as roasted nuts, drinks, powders and energy bars."(1) It also relays the conclusion of the research which stated that the inverse relationsh ip between the soy products and sperm count is more evident on people with higher sperm concentration and who are overweight. B. Research Article: Soy food and isoflavone intake in relation to semen quality parameters among men from an infertility clinic Previous researches prior to their study proved the adverse effects of high concentrations of isoflavone compounds which are found on soy-based products on animals but data on its effects on human beings are limited. Chavarro et al. (2) test this relationship on human beings through semen analysis. The semen samples came from 99 qualified male donors and where analyzed at Massachusetts General Hospital Fertility Center. These men were also asked to provide information on their diet involving the 15 soy foods during their last 3 months of consumption. For the statistical analysis, they used linear regression on the male consumption of soy foods and quantile regression for the sperm concentration distribution. The results show that there is an inverse relationship with the soy food consumption and sperm concentration. The results were more seen on the 90th and 75th percentile or those with higher sperm concentrations and on the obese males. The authors conclude that higher intakes of s oy foods and soy isoflavones are related with lower sperm concentrations among males. III. ASSESSMENT For the truthfulness of the media report based on the original research article, the news article has reported the relationship between intakes of soy products with sperm concentrations similar with the findings of the research. The report has cited the important facts in the research study that will prove the linkage of soy foods and sperm concentrations. However, the research article did not focus much on the actual serving size of the soy products but more on the amount of soy food intakes. Although the survey that they used on getting

College Students Essay Example for Free

College Students Essay The number of international students enrolled in U. S. institutions has grown by 23 percent in the last five years. This is because the international community recognizes education in the U. S. All credit is given to University administrators who make sure that the courses students take are rigorous and prepares them for the real world ahead of them. The only problem is that Universities make students take some courses that are irrelevant to their major, thereby wasting precious time and money. Engineering is one of the most popular majors offered in United States’ Universities. It is a gateway to job opportunities but most Universities waste student’s time by forcing them to take classes that are not engineering related during their first two years of college. In most Universities, students majoring in Engineering have to take classes like fine art, government, history etc. Instead of giving these students specific courses that would prepare them for the rigorous work of engineering and reduce the time they would spend in school, Universities rather choose to introduce them to broader aspect of college, forcing them to take classes they do not need and increasing the time, they spend in college. Higher Institutions increase the time and courses college students have to take, because the more classes they take the more money the University pockets. They use this method to rip students off, thereby making college expenses ridiculously high and almost unpayable for some students. Education is not supposed to be costly, but student’s bank accounts are constantly punished by greed and bad decision making by University officials. This is why most American students abstain from furthering their educations in higher institutions after high school. The cost scares some of them, and they do not see the need to spend all their money on education. Universities should not scare Americans away from Higher Institutions by making them take classes that would dry up their bank accounts and waste their time. Instead they should give them the privilege of going to intern after high school and come back to take only the courses they need for their major. This saves students valuable time, money, and at the same time makes college more attractive to those Americans who have shunned Higher education because of the cost. When students are given the opportunity of interning before they choose their path in life, they not only get an idea of what they will wake up to every morning, but they also gain experience. This makes the courses and classes they would take later on a lot easier and understandable to them. The experience they gain from interning gives them a sense of direction on whether to continue in that career or if they should do something more profiting and interesting to them. . In order for us to get more Americans into college and reduce the competition coming from the international community, higher institutions need to make college more affordable and more meaningful for students. To make Universities affordable, students should be allowed to do all those classes that are required but relevant to a student’s major in high school. After graduation, students should have the opportunity of choosing between being an intern in their desired field for a year, before registering for that major, or going the normal route of wasting time taking classes they do not need.

The Shakespeare Room :: Essays Papers

The Shakespeare Room The Life of Shakespeare William Shakespeare was born in 1564 to John Shakespeare and his wife, Mary Arden. His father was weathly and held a number of municipal offices. Shakespeare received a good education, but he did not go to the university as many other writers of his time did. Some of these writers ridiculed him and his work because of this. One such example of this ridicule is a pamplet that was published in 1592 by Robert Greene, a famous playwright. In this pamphlet, Greene criticized Shakespeare and his work, a criticism that seems to come mostly from jealosy. When he was eighteen years old, Shakespeare married Ann Hathaway. Five months later, they had their first child, Suzanna. Two years later, they had twins, Hamnet and Judith. It is unknown when Shakespeare arrived in London. However, the pamphet published by Robert Greene indicates that he was in London by 1592. The following year, the theaters were closed down due to a plague. By 1594, the theaters were reopened, and they soon began to rise in popularity among the noble class who demanded a better quality theater experience. It was at this time that Shakespeare's theater company was formed. The company played at Henslowe's Rose Theatre until their lease ran out. They then moved across the river and built the new Globe Theater. Later on, in 1608, they moved into the Blackfriars Theatre where they began producing plays indoors. These plays were in an artificially lit environment, while the Globe Theater had been outdoors, and stage conditions allowed more scenery and a multitude of lighting effects. In 1596, John Shakespeare was granted a coat of arms. This entitled both he and William to be called by the title of "gentleman." In 1597, Shakespeare bought an estate at Stratford called New Place. He continued to acquire property in Stratford. He wrote his last play, The Tempest in 1611 and he died in 1616. Shakespeare's Plays Thirty-seven plays are usually attributed to Shakespeare and they are generally broken down into four categories: the histories, the comedies, the romances, and the tragedies. The Histories There are ten history plays in all and they tell the story of England from the fourteenth century through Henry VIII. They are: Henry VI, Parts I, II and III Henry IV, Parts I, and II Richard III King John Richard II Henry V Henry VIII

Bussiness Proposal

Describe how the current market conditions will affect the planning or operating decisions involving the product. Market Structure The market structure in this instance could fall into one of two types, oligopoly or monopoly (McConnell, Bruce, & Flynn, 2009). The rationale behind oligopoly is that several large retailers currently provide this service and control the availability, use, and other aspects of the programs (McConnell, Bruce, & Flynn, 2009). The rationale behind monopoly is that the program is limited to each organization (McConnell, Bruce, & Flynn, 2009).For example the program used at my organization is call the Shop Your Way Rewards program, it is only available at Smart and Sears, it cannot be used at other retailers and is exclusively controlled by Sears Holding Inc. Ultimately The market structure is a combination of a monopoly and oligopoly. Price Elasticity of Demand Price elasticity of demand has little effect on this product as the product is a free program prov ided by the organization. Despite this fact price elasticity does have an effect on the use of the program in that the customers can earn points on purchases and in turn spend those points on other researched.In this instance, as prices rise or fall within the store the use of the product increases or decreases as a result. If for instance a products price rises at the store level, the number of points earned during purchases using the product increases as well. Likewise as the prices increase it requires customers to have more points available to make purchases. Though the rewards card is a free program an increase in product prices would translate to an increase in demand for the rewards card.In looking at the determinants of price elasticity of demand, substitutability is first. The only way to substitute this product would be to shop at a competitor using the rewards program there such as a Kroger Plus card. Another substitute would be to use coupons instead of the card; however enhance them. The next determinant is proportion of income, again this would tie into the selling price of products and how the rewards program would offset any increases in price therefore increasing the amount of funds available to purchase products.Next is the luxury versus necessity determinant, the rewards card applies to both and is neutral in this area as it can be used for either luxuries or necessities. The last determinant is time, as more consumers become familiar with this product the demand will increase as the benefits are realized. Profit-Maximizing Quantity This program essentially gives the customer a percentage of his or her purchase price back in the form of points that can be redeemed during a transaction Just like cash.The program also generates coupons based on purchase levels and membership levels for additional dollars or percentages off purchases. Through data analysis, the company has determined that customers enrolled in the program average three addition al shopping trips per onto than non-members, the data also reveals that members purchase on average $13 more per transaction than non-members. Points are earned one point at a time based on one percent of every $1 . An example of this would be a purchase of $100 would translate to gaining 10 points.Every 10 points equal one penny, 1,000 points equals $1, 10,000 points equals $10, and so forth. By increasing the frequency of customers return trips along with the average dollar amount of those purchases the company is essentially paying for the program by enrolling new members. As membership increases so do sales and in turn profits. Price and Non-price Strategies Because the program is free, no price is placed upon the product. A non-price strategy is currently underway in which the benefits of membership are expressed by checkout operators during the customer checkout experience.The company has also set enrollment and usage goals for each location within the company as well. Through the increase in verbal communication with every customer the company will realize the goals set and will be able to increase the goals as they are met. Production Costs The production costs associated with this product are the production of plastic cards for consumers to carry for purposes of using the program and redeeming points. This has been reduced over the last year and a half of the programs existence by encouraging customers to use their mobile phone number to access the account.The company also has an internally produced website specific to the program that allows customers to update information and review purchases and current point amounts. This required only a small outlay in web design as the hardware and software was already in place to support the aerogram. The company also is reducing costs on receipts as part of the program is to allow customers to receive electronic receipts via e-mail instead of printed paper receipts. The costs of the program also include the po ints issued to customers. These costs are offset by the increases in purchases.The following is a hypothetical cost break started the program by mass producing credit card-sized plastic rewards cards along with multicolumn, trip-fold brochures. The company's initial investment was $1 million for the printing, distribution, and advertisement of this program. The initial program an for 12 months prior to the first cost reduction initiative. The program had recurring costs of $100,000 per month to continue production and distribution of materials. This initiative was to eliminate the plastic card and eliminate the need for informational brochures.This was accomplished through the use of customer phone numbers and email addresses as identifiers instead of physical cards. The next reduction was made through the implementation of a website where the information regarding the product could be accessed by customers. This resulted in a net reduction of costs by $75,000 per month. The costs a ssociated with points accumulated and spent by customers is variable and changes month to month, the amount has been steadily increasing since the program's inception and will continue to do so.To curb expenses associated with this part of the program the suggestion is to limit the number of points that can be redeemed in any transaction as well as place an expiration date on accumulated points. This will prevent customers from saving up a large number of points and eroding profit margin. Current Global Economic Conditions and the Local Macro Economy The current global economic conditions eave led to increases production costs of products sold by Smart and Sears as a result these increased costs have been passed on to consumers in the form of price increases on the products.The rewards program will offer consumers a way to offset these increased costs by earning rewards points that will allow them to reduce the total amount of their purchase. The program will also issue member-only coupons to these consumers which will further reduce his or her costs. By doing this the company will see an increase in brand loyalty and revenues. Recent economic trends in the United States include new growth in the housing market, as consumers arches homes and contractors build new homes the demand for products offered by both Smart and Sears will increase and as a result the demand for the rewards program will increase as well.The company is seeking a 75% penetration rate across all avenues of the business, including brick and mortar stores and online outlets. Local Economies Current Stage in the Business Cycle The local economy is currently in an expansion period as businesses are slowly starting to rebound from the recession. This is evident by the increase in home sales and the resulting increase in mortgage rates, along with the decrease in unemployment. As a result the demand for the product will increase as people begin to have more disposable income and seek out purchase s for both luxury items, such as televisions and necessity items such as food.The product uniquely will set Smart and Sears apart from the competition in fighting for this increase in disposable income by allowing customers to access a virtually limitless amount of products through Internet shopping sites and affiliate marketplaces set up on those sites. The current market conditions for Smart and Sears are still in a period of struggle as individuals are still recovering from the recession. As individuals recover the company must fight to regain market share from new competitors such as Dollar General, Family Dollar, and Dollar Tree.These three companies capitalized on the recession by offering low price products that undercut many big box retailers such as Smart, Target, and Wall-Mart. As the economy recovers it will be important for Smart and Sears to pursue actively the consumers lost to these competitors and a way to do that is with the rewards program. Conclusion The program p rovides a unique experience for customers as the points are redeemable on virtually any product carried either in tore or online.The program also generates sales and profit with a low amount of investment from the company. Customers will have generated roughly three to four times the amount of profit needed to cover the issuance of the points to each customer. Management should have a solid understanding of how effective and beneficial this program is and how the continued success of the program directly translates to the success of each business unit. Reference McConnell, C. R. , Bruce, S. L. , & Flynn, S. M. (2009). Economics. Unknown, NY: McGraw-Hill Company.

Emotional Intelligence: Crucial to an Organization’s Success Essay

â€Å"Historically, leaders in most organizations have neglected emotions in the workplace. Today we realize that emotions are very much a part of workplace success. How individuals respond to real situations each and every day and what organizations do to foster productive emotional responses can make the difference between the organization that stumbles and the organization that thrives.† Marcia Hughes, President Collaborative Growth Many companies today are teetering on the edge of disaster. Excessive downsizing has created employees who find themselves overworked, underappreciated and constantly seesawing between exhaustion and fear. Competition in the workplace is fierce and many new recruits feel a need to turn to aggressive tactics to get ahead of their peers or risk falling behind. Business leaders are beginning to realize that such negative emotions among their employees are not healthy for the organization and its prospects for success. Many are seeking ways to turn negative emotions into positive, productive behavior. Research indicates a strong correlation between emotional intelligence and individual job performance. By emphasizing emotional intelligence in hiring and in teambuilding and training programs, senior management and human resources professionals can improve decision making, problem solving and the ability to cope with change among employees. Emotionally intelligent organizations maximize potential for business success and increase productivity because people in these organizations share more powerful connections. Organizations today must strive to become more emotionally intelligent. Their success – indeed their very survival – depends on it. Emotional Intelligence Defined Emotional intelligence, alternatively known as EI or EQ, reflects an individual’s ability to deal with daily environmental challenges and helps predict success in life, both in professional and personal pursuits. EI competencies include empathy, intuition, creativity, flexibility, resilience, stress management, leadership, integrity, happiness and optimism, as well as intrapersonal and interpersonal communication skills. Emotional intelligence is based on a long history of research and theory in personality and social psychology. The three most widely used approaches to emotional intelligence were developed by Reuven BarOn, Daniel Goleman, and Jack Mayer, Peter Salovey and David Caruso. While the theory and practice of EI continues to evolve, the central premise that social and personal competencies are vital for a productive life remains a common theme throughout each model. And research continues to demonstrate EI’s importance to both individuals and organizations. Measurement of Emotional Intelligence The Bar-On Emotional Quotient Inventory (EQ-i ®) is the first scientifically developed and validated measure of emotional intelligence. Reuven Bar-On is an internationally acknowledged expert and pioneer in emotional intelligence and has been instrumental in defining, measuring and applying various aspects of the concept since 1980. He coined the term â€Å"EQ† (â€Å"emotional quotient†) in 1985 to describe his approach to assessing emotional and social competence and created the EQ-i, which was the first test of emotional intelligence to be published by a psychological test publisher (1997). Today EQ-i assessments are the most widely used measure of EI, approaching two million copies distributed worldwide, making it one of the most popular psychological tests. The EQ-i provides information for each individual on five composite scales and 15 subscales: o Intrapersonal Scales: self-regard, emotional self awareness, assertiveness, independence, self-actualization o Interpersonal Scales: empathy, social responsibility, interpersonal relationships o Adaptability Scales: reality testing, flexibility, problem solving o Stress Management Scales: stress tolerance, impulse control o General Mood Scales: optimism, happiness The EQ-i can be used by organizations as part of the recruitment screening process to assist in identifying potentially successful employees. It can also be employed in identifying emotional and social skills for employee training programs, teambuilding and enhancing leadership capabilities in the workplace. In addition, an organization’s return on investment can be measured using this reliable instrument. The Role of Emotional Intelligence in Organizations A growing body of research demonstrates that emotional intelligence is a better predictor of â€Å"success† than traditional measures of cognitive intelligence (IQ). The workplace is an ideal environment for people to develop their social and emotional skills, as individuals are motivated to develop those capabilities in pursuit of success and promotion. The concept is equally important to employers, as their bottom-line productivity rests on the emotional intelligence of the whole organization. When executives and employees work to improve capabilities in areas in which they are weakest, it benefits the entire organization, improving communication and increasing productivity. The EQ-i creates a profile of an individual’s emotional intelligence, showing both areas of strength and weakness. Individuals can use this information to develop areas in need of improvement. Organizations can use these profiles to show whether a potential hire would make a good addition to the team or expose traits in existing employees in need of enhancement through training or incentive programs. An action plan can be developed once an individual or organization has this information, supporting growth in desired areas. â€Å"As the pace of change increases and the world of work makes ever greater demands on a person’s cognitive, emotional, and physical resources, this particular set of abilities will become increasingly important.† Cary Cherniss, Ph.D. Graduate School of Applied and Professional Psychology Rutgers University Bridging the Gap between Theory and Practice Scores in each EQ-i category can predict job performance and satisfaction. When an organization evaluates the emotional intelligence of its employees and of its star performers, it gains a strong blueprint for improving individual performance, enhancing the workplace climate and driving productivity. Application of the EQ-i by the U.S. Air Force demonstrates the financial power of this information. The exceptionally high turnover rate of recruits was changed by finding that recruits who scored well in five factors – assertiveness, empathy, happiness, self-awareness and problem solving – were 2.7 times more likely to succeed. By using this instrument to find those who are right for this position, the Air Force increased retention rate by 92%, saving an estimated $2.7 million in less than a year. The consequences for neglect of emotional intelligence in an organization can be devastating to productivity and bottom-line business results. Breakdowns in internal communication that produce confusion, uncertainty, hostility and reduced productivity are just a few of the factors organizations face if they do not actively pursue a strategy of fostering emotional intelligence in the workplace. Successful organizations today strive to reap the benefits of becoming more emotionally intelligent: improving performance of employees and executives, building strong teams and driving productivity. â€Å"The quest to make companies more emotionally intelligent is one more and more organizations are embarking on, whether they use the term or not. An organization’s collective emotional intelligence is no mere soft assessment; it has hard consequences.†

Manpower Cost Analysis for PT6-Engine Overhaul Facility Essay

Manpower Cost Analysis for PT6-Engine Overhaul Facility Essay Manpower Cost Analysis for PT6 Year: Manpower Cost Analysis for PT6 Engine Overhaul Introduction Cost analysis is used to determine the most appropriate cost for labour or any business ventures. Mostly cost analysis is used when evaluating the real cost of service or product. Manpower involves planning for staff levels in regard to the present and future requirement on any given organization. In this report, we analyse the labour cost for overhauling the PT6 engine facility in Qatar airways. The PT6 is among the most popular airplane engines in the world. The report looks at the data collected at Qatar airways to determine the most feasible solution to contracting manpower for this facility.Analysis The analysis looks at two options of manpower that can be contracted to do this work on this facility. The feasibility of contracting each is also examined. The cost analysis will also determine how many of each category will be contracted to this facility. The manpower is divided into two categories; this consists of certified engineers and technicians. There are also two types contract available for the technicians, a permanent contract or a sub contract. The permanent contract or full contract is when the company fully employs the technician. The sub contract, on the other hand, is when the company contracts another company for the provision of labour. From the data collected, the sub contract for the technicians is viewed as the preferred option from the two. This is concluded from the premise that, sub-contractors cost less to hire and maintain because they do not receive allowances. Because their contract is not on a full time basis, perks like accommodation and insurance are not the responsibility of the company. This option is also better for the company because the subcontracted team will provide all the services for the airline, instead of the airline looking for specialised technicians for different jobs. Hiring full contract technicians will cost the company more because the airline will be responsible for the accommodation of the technicians, their health insurance and their annual ticket for travelling. This will inadvertently cost more to the company than beneficial. Therefore, this choice is not regarded as the best for technician. The cost of overtime of the full time contractor is also higher that a sub-contractor. Certified engineers are the most costly to the airline. The work they would perform can be handled by the technicians and the company will not need to employ them for the overhauling facility. They require a higher basic salary and a housing allowance, as well. The company is also obligated to provide accommodation and transport for them. Under their benefits, the company is also paying school fees for the certified engineers. If the engineers have children below 18, the airline is to pay travel tickets for them, as well as the engineers. These costs are deemed unnecessary for the airline, and the option of contracting certified engineers is n ot considered.Conclusion In the labour cost analysis, a company finds the most affordable way to acquire labour without accruing unnecessary costs. After statistical analysis, it is determined that the best labour choice is the subcontracted technicians. ReferencesMurphy, JE 2006,Guide To ContractPricing: Cost  Analysis For Contractors, Subcontractors, And Government Agencies,Management Concepts Inc, Virginia.

Hotel marketing Assignment Example | Topics and Well Written Essays - 500 words

Hotel marketing - Assignment Example When a product is marketed well, the value of a product is communicated and consumers’ relationship with the company will be well managed hence benefiting the company. For a hotel business to succeed there is a set of engagements required, these include, capturing the inside of the market, creating a good public relation so as to connect with the customers well, providing the best services, developing a long term growth, being in a position of developing and delivering value in time, and having good marketing strategies. In our hotel industry, we are targeting several groups of guests including those planning for weddings, group meetings, tourist guest house, large corporate meetings, reunions, training seminars, and luncheons. Marketing will assist us to know who our customers are and how to satisfy their requirement. Due to the competition existing in the industry, we have developed a motto GIVING THE BEST TO ALL so as to attract people from different ages and different mult icultural background. I selected the outlet serving each group depending on the age, marital status, ethnic/racial background, income, education status, employment status, accessibility, and interest of each group because different mode of communication can reach different groups differently. This article explains how to lure customers and the cost of marketing in the hotel.

SMEs Entry into China Essay Example | Topics and Well Written Essays - 500 words

SMEs Entry into China - Essay Example This proposal is designed to test the hypothesis that an SME intending to internationalize towards China is expected to acquire certain definite advantages, namely ownership, location, and internationalization.  Dunning’s paradigm holds the chief proposition that any international firm is required to own certain kind of advantage over local firms prior to its engagement in international production (Dunning, 1988). These advantages are namely ownership, locational and internationalization (Dunning, 1988). Accordingly, the theory has been referred to as the OLI-paradigm: Ownership advantages, Location-specific Variables and Internationalization-incentive advantages (Grillet, 2003b).  Ownership Advantages – â€Å"The ownership advantages are unique to a foreign firm over its local competitors† (Chowdury, 2006). It arises out of its superior technology, management systems, privilege access to finance or raw materials, greater market power, etc. The theory of the ownership advantages reveals that those firms which possess competitive advantages over foreign firms in their domestic markets to sell certain goods or services can move towards internationalization (Grillet, 2003b).  Locational Advantages – According to the model, a firm can proceed in foreign production on perceiving its ability to merge mobile intermediate goods from the home country with immobile factor endowments, or other intermediate goods in another country (Grillet, 2003b). Factors supporting one or another country are the location-specific variables, for example, the host country being conducive to local products such as local demand, cheap or well-trained labor, natural resources etc (Grillet, 2003b).  Internationalization Advantages – The transfer of a firm’s ownership advantages across borders within its organizational structures is referred to as internationalization (Grillet, 2003b).

Positive and negative externalities Research Paper - 1

Positive and negative externalities - Research Paper Example It will also highlight solutions to mitigate these externalities. It will finally analyze the different stakeholders involved in the externalities and their role regarding the externality There are negative externalities related to environmental consequences. An example of a negative externality with environmental consequences is pollution. There are different forms of pollution; air, water and noise. Air pollution has public health implications, and causes damage to buildings and crops. Water pollution has the potential to cause harm to humans, plants and animals. Noise pollution on the other hand might cause disruptions, both mentally and psychologically, to people and animals. Public goods are an example of a positive externality. These are goods whose benefits people cannot be excluded from enjoying. Public goods include clean water, public defense, law enforcement, social amenities and so on. These goods are accessible to most people in the society (Tulkens & Chander, 2006). If businesses start accepting payments online for the services and goods they offer, these actions can lead to a negative externality. This means that clients no longer need to buy paper cheques in order to pay, a situation which means that cheque printing firms will lose revenues. This can also result into unemployment especially for employees charge with the role of processing cheques. In the course of the operation of a company, there are byproducts created. These by products make their way into the environment and cause pollution. Air pollution results from the burning of fossil fuels in industries. Water pollution occurs when industrial wastes are deposited into water sources. Noise pollution occurs in situations where the production process emits destructive sounds that get into the atmosphere. Public goods exist for the satisfaction of the needs of the entire society. These goods exist so that everyone in the society can benefit from them. If such goods did not

Letters to Editor Essay Example | Topics and Well Written Essays - 250 words

Letters to Editor - Essay Example ly opposing the message relayed in the original publications, these letters appear as an avenue for readers to express their opinions that contradict the information relayed by editors. The main purpose of these letters is to give responses to previous publications on sports-related issues on the newspaper. These letters are directed to the editor who relates to the publications attracting reactions through the given letters. To make reference to the publications, the writers of the letters give the titles of the publications and the dates they appeared on the newspaper, similar to referencing in academic writing. Thus, the writer needs not to give the message relayed in the publication but gives personal reaction outright. This style differs from general writing where an introduction, perhaps giving a summary of the message in the original publication and the objective of the current task, would be given to put the task into context. This difference could make readers of the â€Å"Letters to the Editor† not to have the requisite background information. As such, it could cause a failure in understanding the objective of the letter. However, it is clear that the letters critique, with a majority seemingly criticizing, the message relayed in past

An Overview Of Violence In Stadiums

An Overview Of Violence In Stadiums As mentioned before, there is a long history with violence inside football and inside football stadiums. The first reports of violence go back to 1660, where the there where the first attempts to control the sport in England and Scotland, where largely ineffective and bans were issued (Dunning 1986). Throughout the seventeenth-century we find reports of several hundred football players and fans destroying drainage and causing mayhem in the town and by the eighteenth-century, the game took on a more overt political significance (Marples 1954). But the first reports of real ‘hooliganism came from the 1960s where 25 incidents of disorderly behaviour by spectators per season where reported to the FA (Football Association England). According to the Chester report of 1966, incidences of football violence doubled in the first five years of the 1960s compared to the previous 25 years (Carnibella 1996). So from then supporter violence became a large problem, yet it escalated during the 80s. They began to form organized groups that became the hooligans of that club. Members of such groups e.g. of the self-styled Inter City Firm at West Ham, the Service Crew at Leeds, and the comparable groups at clubs like Newcastle United and Chelsea often support extreme right wing, racist organizations such as the British Movement and the National Front. They have also developed quite sophisticated forms of organization and become nationally known. One of their main distinguishing marks is the fact that they do not travel to matches on football specials and official coaches but tend, instead, to use regular rail and coach services or cars and hired vans. They also eschew the forms of dress the scarves and favours (and also the club banners) that still tend to be widely associated with football hooliganism in popular opinion. One of their main objectives in attending matches is to confront and fight opposing fans and to take their end (Dunning 2009). They tried to prevent and counter this problem by increasing the measures inside the stadium. The visiting (or ‘away) fans were invariably herded into grounds via separate turnstiles and into areas where they were segregated from the home support. These isolationist operations were often emphasised by a line of police officers separating the home and away fans in a sort of â€Å"no mans land† and by the high metal fences which surrounded these fan pens, an attempt to prevent fans from spilling onto the football pitch itself. The police have also been commonly used at the turnstile. Traditionally, this has been a law-enforcement role, with the emphasis on preventing illegal entry into the ground, enforcing exclusion orders and searching supporters for weapons and other prohibited articles. (P. Harrison, 1974) Unfortunately this didnt prevent all the violence. The most notoriously violence initiated by English football hooligans was in Heysel stadium in Belgium in 1985 resulted in chaos and death of 39 persons. But it was not only with English football supporters. A lot of countries had these serious crowd violence and also in Argentina (1986, 74 death), Brazil(1982, 3 death) , Colombia(1982, 22 death), Peru (1964, 278 death), and USSR (1982, 69 death) where this large violence escalations (Williams et al. 1989). These are just a few examples of the big violence problems in football that leaded to death. It is really only after 1985 (after the Heysel Stadium tragedy) that a concerted effort has been made to establish cross-border cooperation in Europe between both police forces and football authorities to combat football hooliganism. The impact of the Heysel Stadium tragedy was such that three major European bodies addressed the issue of football violence. Firstly, the Council of Europe adopted the European Convention on Spectator Violence and misbehaviour at Sports Events, which proposed that measures should be taken to prevent and punish violent behaviour in sport. Secondly, the European Council called on all member countries to deal with violence in and around sports stadia and, finally, The European Parliament proposed a number of different measures to combat football hooliganism (Carnibella 1996). The final report was published in January 1990 and included praise from Lord Taylor regarding the response of clubs to the recommendations contained within the Interim report. The report emphasised the lack of communication between the fans and the football authorities, criticising, in particular, the lack of facilities for supporters at football grounds and the poor condition of football grounds. In total, the final report contained seventy-six recommendations, of which the main ones were: These measures that were taken by the governments let to a decrease of violence inside the stadiums. In Italy the incidents related to league matches in Serie A and B decreased from 73 incidents in 686 matches (10,6%) in 1990-91 to 23 incidents in 686 matches (3,6%) in 1997-98 (Stadio/Corriere dello Sport). But did these decreases in violence in stadium and related to the football matches lead to a decrease in football hooliganism? The decreases in the number of incidents in Italy lead to the questions whether the hooliganism in football was declining. But Roversi noted that the real fall in violent incidents should not lead us to underestimate a shift of the incidents towards the minor football divisions and the high amount of violence occurring in stadiums in South Italy. Most importantly, we must not undervalue what appears as a brand new element in these last years, namely the very large number of incidents involving ultras (Italian hooligans) and police. The reference is not to episodes where the police intervene in order to prevent the fight between two rival factions, but to the direct fights between ultras and the police. Between February 1995 and the present day, there have been 28 such incidents out of a total of 82 recorded for the two top divisions alone. In other words, relations between ultras and police have notably worsened over the last few years (Roversi 2000). These shift to lower league games was not the only shift that occurred in Italy. A significant increase in violence outside the stadium, including pitched battles between rival groups of fans in the streets; .ambushes. at railway stations, in car parks and bus-terminals; acts of petty theft and vandalism and frequent clashes with the police (Carnibella,1996). But not only in Italy has this shift of the incidents seemed to occur. Also in England there was is a large problem with violence in other places. The measures from the FA (English Football Association) and the governments apparatuses of social control have contributed greatly to a fundamental spatial realignment of football hooliganism as the phenomenon has gradually moved from the central, core place (the football ground) towards more peripheral settings. In its most instrumental manifestation, fan violence may be relocated to the purely functional, ‘non-places of our supermodern societies, that have no symbolic relationship to the specific football games or the teams that contest them (Auge 1997).

Freedom and Servitude in Shakespeares The Tempest Essay -- The Tempes

Freedom and Servitude in Shakespeare's The Tempest What is slavery? Is it an institution? A mental state? A physical state? Is it human nature? Or is, â€Å"†¦slavery is†¦an inherent, natural and eternal inheritance of a large portion of the human race† (Ruskin 307). Whether or not any one of these options is true, the fact remains that each says something about humanity. Therefore, when a play like The Tempest comes along, centering on the themes of freedom and servitude, one must look for the commentary that is thereby produced, keeping in mind that Shakespeare rarely lacked commentary. Of course, in Shakespeare’s way, there are several characters introduced within this theme. Hence, I pose the question: Who is the slave? Granted, all may embody different aspects of slavery, making â€Å"each character† the answer; but individually, each character still gives its own consideration to the topic. Following are the different possibilities of characters posing as the slave, leading to a discu ssion of freedom and servitude that is implied as a result. I will be relating the climate of slavery depicted in the play with other cultures, purely to give a frame of reference based on the general knowledge we have, given society’s history of slavery. ARIEL (since the character is gender non-specific, I will refer to him/her as â€Å"it† or â€Å"the spirit†) One of the spirits that Prospero has control over, Ariel, would be an assumed representative of servitude. The spirit’s role throughout the play is centered on the obeying of the orders that Prospero puts forth to be carried out. Ariel does have an apparent loyalty and respect for Prospero, though, which makes it easy for him to manipulate the spirit. He was, of course, the... ...n.htm. Gervinus, G.G. "The Tempest." The Shakespeare Criticism Volume 8. Gale Research Inc., Detroit. 1989: 304-307. Greenblatt, Stephen. Introduction to the Tempest. The Norton Shakespeare. New York: W.W. Norton and Co. 1997: 3047-3053 James, D.G. (Excerpt from a series of lectures delivered in 1965 at University College, London.) The Shakespeare Criticism Volume 8. Gale Research Inc., Detroit. 1989: 429-434. Knight, G. Wilson. "The Crown of Life." The Shakespeare Criticism Volume 8. Gale Research Inc. Detroit. 1989: 364. Ruskin, John. The Shakespeare Criticism Volume 8. Gale Research Inc., Detroit. 1989: 307. Shakespeare, William. "The Tempest." The Norton Shakespeare. Ed. Stephen Greenblatt. New York: W.W. Norton and Co., 1997: 3055-3106. Takaki, Ronald. A Different Mirror. Little Brown and Company, Boston. 1993: 191. Freedom and Servitude in Shakespeare's The Tempest Essay -- The Tempes Freedom and Servitude in Shakespeare's The Tempest What is slavery? Is it an institution? A mental state? A physical state? Is it human nature? Or is, â€Å"†¦slavery is†¦an inherent, natural and eternal inheritance of a large portion of the human race† (Ruskin 307). Whether or not any one of these options is true, the fact remains that each says something about humanity. Therefore, when a play like The Tempest comes along, centering on the themes of freedom and servitude, one must look for the commentary that is thereby produced, keeping in mind that Shakespeare rarely lacked commentary. Of course, in Shakespeare’s way, there are several characters introduced within this theme. Hence, I pose the question: Who is the slave? Granted, all may embody different aspects of slavery, making â€Å"each character† the answer; but individually, each character still gives its own consideration to the topic. Following are the different possibilities of characters posing as the slave, leading to a discu ssion of freedom and servitude that is implied as a result. I will be relating the climate of slavery depicted in the play with other cultures, purely to give a frame of reference based on the general knowledge we have, given society’s history of slavery. ARIEL (since the character is gender non-specific, I will refer to him/her as â€Å"it† or â€Å"the spirit†) One of the spirits that Prospero has control over, Ariel, would be an assumed representative of servitude. The spirit’s role throughout the play is centered on the obeying of the orders that Prospero puts forth to be carried out. Ariel does have an apparent loyalty and respect for Prospero, though, which makes it easy for him to manipulate the spirit. He was, of course, the... ...n.htm. Gervinus, G.G. "The Tempest." The Shakespeare Criticism Volume 8. Gale Research Inc., Detroit. 1989: 304-307. Greenblatt, Stephen. Introduction to the Tempest. The Norton Shakespeare. New York: W.W. Norton and Co. 1997: 3047-3053 James, D.G. (Excerpt from a series of lectures delivered in 1965 at University College, London.) The Shakespeare Criticism Volume 8. Gale Research Inc., Detroit. 1989: 429-434. Knight, G. Wilson. "The Crown of Life." The Shakespeare Criticism Volume 8. Gale Research Inc. Detroit. 1989: 364. Ruskin, John. The Shakespeare Criticism Volume 8. Gale Research Inc., Detroit. 1989: 307. Shakespeare, William. "The Tempest." The Norton Shakespeare. Ed. Stephen Greenblatt. New York: W.W. Norton and Co., 1997: 3055-3106. Takaki, Ronald. A Different Mirror. Little Brown and Company, Boston. 1993: 191.

If I Had Power to Change 3 Things in World

Synapse:| 1. Introduction| 2. Poverty| 3. Terrorism| 4. Accidents and Natural Disasters| 5. Conclusion| INTRODUCTION: â€Å"Nothing is permanent in this world Other than the Change† -is a famous proverb. In this mechanical world all of us are moving towards the pursuit of money having not even single second to spare, to think of world. So I would like to bring to spotlight 3 most prickling things in my mind, which I think, given a power I will surely change, to make the world a better place to live in†¦. 1. POVERTY: Poverty according to my view is a thorn in flesh of the world. Society in India is very sharply divided between ‘Haves’ and ‘Have Nots’. With all the wealth of the country getting so accumulated in a few hands the rest of the population find it difficult to even make 2 ends meet. So obvious reason for poverty is ‘distribution of wealth’ which is too uneven. On one side India is leading gold importer in the world, whereas on other side India has most number of population that cannot even afford for a single meal as stated as follows†¦ â€Å"Rich continues to become richer-and Poor continues to become poorer† Recent news coverage in media focusses fully on Indians and their illegal blackmoney deposited in Swiss and Morocco banks, and a pitiful fact is that most of them having account are politicians of our very own country. Isn’t it a big shame for our nation? Harmful effect of poverty include mitigation of crime activities like theft, robbery, smuggling, kidnapping, cheating which have become a menace to society. Poor people in a pursuit of living, indulge in these kind of activities. All thieves who were caught redhanded state poverty as major reason for their act. If this is situation in India, situation across world is far more worse. Many countries in Africa and Asia are dying because of poverty. A shocking fact is that their total country’s income is not even equal to per capita income of a citizen in a developed country. So basis for all illegal activities is poverty. Owing to greed of wealth recent trend of â€Å"string of kidnapping incidents† happened. Smuggling drugs and other goods were also carried out by poor youth as depicted by Tamil film ‘Ayan’. Hence by solving this poverty problem, world would be a safer place to live upon. So if I had power to change 3 things in world, I would first eliminate poverty so as to make each and every common man feel as if ‘He is the king’. 2. Terrorism: Modern world has become a hotbed of hatred , violence and terrorism. Civilization has not made many people different from brute animals. The law of the jungle is, â€Å"might is right† In these days when nations and men swear by principles of peace and co- existence there are still elements who indulge in violent activities and who feel that solutions to problems can be got only through violence. The worst form of violence is terrorism. In my opinion, terrorism is something which is much worse than a regular war, for, against war all preparations are always ready at hands but these terrorist attacks being unexpected and unwarranted can just not be secured against. What can be done when people are travelling by train, getting ready to board a bus, or watching a cinema, and the terrorists strike. How can any prevention against this be arranged? It is this very uncertainty of time and place that makes terrorist attacks more dangerous than even a regular warfare. Another point that makes these attacks worse than war to some extent is that, these attacks are always against poor innocent people of the public. In a war also no doubt, the public suffers but, they are not the targets, they are given protection till it is possible. With these terrorist activities, today there is a continuous fear of attack and so, danger is always looming large on the horizon. Today terrorism has become a world wide phenomena, it is rampant in the Middle-East, most of the European countries. Some countries help in the development of terrorism in other countries and, since their boys are trained, their level of performance is flawless and absolutely superb. As we have seen in India, in the process of the last one decade or more, our neighbour Pakistan is training, providing sophisticated weapons to spread Terrorism in India. A series of bomb blasts off and on, murders of prominent personalities, all go to show that this process being a continuous and silent war, is very difficult to curb. The killing, maiming and kidnapping of innocent and unconcerned persons in terrorist act, such as recent bomb blasts in Delhi, is just plain crime. United Nations has also now given its seal of authorization to this view. The bomb blasts are in addition to terrorists killing by gunfire and destruction of places of worship. There is no reason for the killings other than, apparently, to create panic and instability in the local administration. Innumerable killings by gunfire or bomb explosions have taken place in Assam, Jammu & Kashmir and in other parts of the north-east, and various other cities. Our whole educational system also needs to be restructured and streamlined. It should use each ounce of energy of youth for constructive purposes so that they may not be induced to adopt violence as their creed and dead. 3. ACCIDENTS AND NATURAL DISASTERS: A life undergoes nearly 10 months of struggle to evolve and enter our beautiful world. But within a blink of eyelashes it gets vanished. So I am going to finally depict the mayhems of accidents and natural disasters with the reason to eliminate them from our world. Many factors can play into accident. Road accident is a global tragedy. Air accident is worst nightmare of every pilot or passenger. We all are aware of the tragic end to ‘Titanic ship’ and to its crew members & passengers. No form of transportation is completely safe and no machine is completely fool-proof. Murphy’s law states that , â€Å"Anything that can go wrong will go wrong† In everyday newspapers we come across numerous incidents of accidents many of which may not be the fault of victim itself, such as a drunken driver vehicle running through a pedestrian or other stationary vehicles along the roadside. Thus road condition, mechanical failure, driver error or simply act of god! may lead to these tragedies. As we all know, our college witnessed a sorrowful incident a week ago, when a 2nd year EEE guy fell prey to jaws of accident, although fault was on his side. Natural disaster is a painful memory for victims that can be caused by nature, such as floods, volcanic eruptions, earthquakes, tsunamis, avalanches, lahars, landslides, sinkholes, blizzards, tropical storms, typhoons, tornadoes, wildfire, epidemics caused by bacteria or a biological threat by toxic fungi or locusts. Various disasters like earthquake, landslides, volcanic eruption, flood and cyclones are natural hazards that kill thousands of people and destroys crores of rupees of properties. Everyone knows about flood, but did you ever have been in that situation? Can you imagine how painful the victims feel? Do we think what is the thing we can do to help them or just sitting at home and watching victims suffering from flood? At first natural disasters cause physical damage. Secondly it causes contamination of water. Finally it causes economical hardship by food shortage. CONCLUSION: Just as a coin has 2 sides, our mother earth also has the above mentioned curses at her ugly side. Frankly speaking most of them are created by God’s wonderful creation â€Å"Humans† only! As stated by one of my poem, â€Å"America ambushed by Katrina, Indonesia illtreated by Tsunami, Europe saw eruption of volcanoes, India incurred loss of lives in earthquakes, Acid rains across the earth! World warned by lethal landslides! ‘Aren’t these an awakening call for us to stop Acting against nature? † So if I had power to change these 3 things, I am sure that my changes will benefit entire mankind and start a new chapter in human history. Afterall as we all know, â€Å"Nothing is Impossible Even the word IMPOSSIBLE says, I’m possible† ‘SO OFCOURSE I CAN BRING THESE CHANGES AND MAKE IT HAPPEN! ’